FAQ

Frequently Asked Questions

Sizing & Fit

How do your sizes run? Each product page includes a detailed size chart with chest, waist, shoulder, sleeve, and length measurements. Most styles are a tailored modern fit; where a style runs generous or slim, we note it in the Fit section.

Which size should I choose? Measure a garment you already own and love, and compare it to our size chart. If you're between sizes or prefer a relaxed drape, size up.

Shipping

How much is shipping? Standard shipping is complimentary on orders over $150. Below that, a flat standard rate is calculated at checkout, with express options available.

How long will delivery take? Standard delivery is typically 3–7 business days after dispatch. Express options are shown at checkout.

Do you ship internationally? Yes — available destinations and rates are shown at checkout. Any import duties or taxes are the responsibility of the recipient.

Orders

Can I change or cancel my order? Contact us as soon as possible at support@anthonymaxwell.com. We process orders quickly, but we'll always do our best to help before dispatch.

How do I track my order? You'll receive a tracking link by email once your order ships. See our Order Tracking page for details.

Returns & Exchanges

What is your return policy? We offer free returns within 30 days on unworn items with tags attached. See Returns & Exchanges for the full process.

How long do refunds take? Once your return is received and inspected, refunds are issued to your original payment method within 5–10 business days.

Products & Care

How should I care for my pieces? Care instructions are listed on every product page. As a rule, wash cold, avoid bleach, and lay knits flat to dry to preserve their shape.

Payment & Security

Is checkout secure? Yes. All payments are processed through Shopify's PCI-DSS compliant, encrypted checkout. We never store your card details.