Returns & Exchanges

Returns & Exchanges

We want you to love what you wear. If something isn't right, returns are free and easy within 30 days.

Our 30-Day Promise

You may return eligible items within 30 days of delivery for a full refund or exchange. Items must be unworn, unwashed, and in original condition with all tags attached.

How to start a return

  1. Email support@anthonymaxwell.com with your order number and the item(s) you'd like to return or exchange.
  2. We'll reply with a prepaid return label and simple instructions.
  3. Pack the items securely and drop the parcel off using the label provided.

Exchanges

Need a different size or colour? Let us know in your return request and we'll reserve your replacement. If the price differs, we'll sort out the balance with you directly.

Refunds

Once we receive and inspect your return, we'll email you to confirm. Approved refunds are issued to your original payment method within 5–10 business days. Original shipping charges, where applicable, are non-refundable.

Non-returnable items

For hygiene reasons, we cannot accept items that have been worn, washed, altered, or that are missing tags. Final-sale items, if marked as such, are not eligible for return.

Faulty or incorrect items

If you receive a faulty or incorrect item, contact us within 7 days of delivery and we'll make it right at no cost to you.